FREQUENTLY ASKED QUESTIONS
Yes – There is a small, one-time charge for CSMi to import all of your existing data from SportsWare Desktop into SportsWareOnLine.
Yes – If you can get your existing athlete demographic information into MS Excel, we can import it for you. We are not able to import injury and treatment information from other injury tracking systems.
How much does SportsWareOnLine cost?
SportsWareOnLine is a subscription based service. Billing is done annually. Your price depends on the number of concurrent uses with the ability to add, edit, or delete records from a database. Typically this is the athletic trainer. There is no charge for athletes to use SportsWareOnLine. There is no charge for coaches to useSportsWareOnLine. There is no charge for view only access users to use SportsWareOnLine (typically physicians or administrators). The more concurrent licenses you purchase the lower the cost per license.
Many schools purchase SportsWare with funding supplied by boosters, a parent, or a local business. Why? Because supporting the Athletic Trainer is the best way to support every athlete at the school.
Group discount pricing is based on the number of licenses purchased and shared under one account. After four licenses are purchased and shared under a single account, all additional licenses are eligible for discounts.
No. Because SportsWareOnLine is a true web-based application (nothing is loaded on the local device), there is only one copy of the program which all of our users are sharing. When an update is released all of our users gain access to the update immediately. Updates are covered in the subscription price. If you have a SportsWareOnLine operation question the answer is most likely in the SportsWareOnLine User manual. If you are experiencing an operational problem contact our support department. Support is also covered in the subscription price.
SportsWareOnLine is compatible with the following browsers:
- Google Chrome
- Internet Explorer 9 and above
SportsWareOnLine is compatible with the following Tablet and Smart Phone browsers:
- Microsoft 8
CSMi certifies that to the best of its’ ability and understanding, the SportsWareOnLine program has been designed to meet or exceed the guidelines set forth by the Health Insurance Portability and Accountability Act of 1996 (HIPAA). You can learn more about HIPAA from these websites:
Yes if you own an iPhone and use Siri.
Yes. You are welcome to use the attached SportsWareOnLine Introduction Letter to Athletes